Customer/Lessee shall take the full responsibility of the product and in case of Damage/Theft to the product, he/she is responsible to pay the full amount of the product to VikNick
- The lessee agrees to promptly return the product at the end of the rental period in the same condition as received.
- The lessee also agrees to pay for any damages to, or loss of, the rented product occurring during their time of possession or because of loss and or damage from improperly handling the product.
- Upon return and inspection any and all repairs necessary and or accessories missing that were itemizes will be charged at current rates and billed to the lessee.
- A full day rental is charged, even for a partial day’s use. There are absolutely no refunds for early returns. The lessee agrees to pay the regular rental rate for each day that the merchandise is in his possession and until it is returned to the VikNick.
- In case, if required then original Document shall be submitted at VikNick, once the item returned back in the same condition the documents shall be handed over to the lessee.
- VikNick will need document copy (original/digital/photocopy) of the lessee to verify the customer before confirming the order.
- As VikNick is an online rental solution provider, so actual product may differ from its pictorial representation on the website page.
- At VikNick, we consider 1 day based on 24 hours calculation, customer may return the product before the time ends but in case, product is not returned within the time frame then customer has to pay for next day as well.
- Once order is handed over to the lessee and if there’s return of assets before the scheduled date/time then lessee has to inform us at least 24 hours advance for next day cancellation, else customer won’t be eligible for refund.
- In case of any cancellation, customer has to inform VikNick at least 24 hours before the starting of scheduled rental period.
- VikNick services will not be responsible for any damages or loss of life.
- Minimum age criteria to place orders on VikNick services is 18 years of age, lessee has to follow the age criteria.
- VikNick has rights to deny services to any lessee or customer.
- 5% cancellation charge applicable on all orders and we accept only prepaid orders, payment mode is online transaction
- By using our services or renting products from us, you agree to all these t&c.
- In case of any violation of above mentioned T&C, legal action shall be taken.
Cancellation Terms and Conditions:
- Cancellation request received more than 5 days advance from the order start date will be eligible for 95% refund of the total order value.
- Cancellation request received between 1 day (> 24 hours) to 5 days advance from the order start date will be eligible for 75% refund of the total order value.
- Cancellation request received within 24 hours from the order start date will not be eligible for any refund.
- Cancellation request shall be raised through the web/app or on email at firstname.lastname@example.org
- Customer may also text us on our official WhatsApp number or may raise cancellation request by calling us through our official contact number.
CONTACT US: +91-9888111374, +91-7888364848